Frequently Asked Questions

WE ONLY SELL TO MEMBERS OF THE JEWELLERY INDUSTRY

To open an account: Please follow the link below to our Diamond Inventory portal.
https://regalimportsltd.com/diamonds-prices

Once you have completed our intake forms, click 'register' at the bottom. We will review your references, etc. and reach out to you as soon as we can.

If you have any trouble, email Anna at anna@regalimportsltd.com or give us a call at 604-263-2621 / 1-800-863-2621

Regal diamonds are 100% Natural Boutique diamonds. It is well known that Regal Imports is the most stringent diamond grader in the industry. We guarantee each Regal Diamond is the very best quality within its’ grading category (colour, clarity, cut). 

All Individual Diamonds are selected and purchased stone by stone. We carry classic cuts as well as a robust collection of fancy colour and unusual diamonds. Each individual diamond can be found in our navigation bar and is displayed with a detailed 360* video.

Precision cut and graded Canadian-origin melée orders are hand-sorted using 0.25mm titanium sieve plates. 

Looking for paired diamonds? We put together a convenient webpage of paired stones. We also special order for specific requests. https://regalimportsltd.com/paired-diamonds

1. Are you using Google Chrome? Chrome yields the best results; our inventory access portal does not work well with Safari. 

2. If you are an existing client, but have not updated your login since 2022, you will need to re-sign up for our inventory. Please follow the link below to our Diamond Inventory portal and click "Click here to register for an account" to bring up our registration form. 

If you are a long-term client there is no need to fill out the references section. Otherwise, complete all the fields in the form and click 'register' at the bottom. We will review your references, etc. and reach out to you as soon as possible. 

Once you have contacted us with your diamond request, we will have your order ready and shipped the same day, and usually delivered within 24 hours. If you are located in Vancouver, drop off or pickup is available.

Primarily Canada, though we can ship to the USA upon request!

FedEX, Malca Amit, & Priority Courier.